This Cookie Policy explains how Tyga.Agency, the professional services arm of Tyga.Cloud Ltd (Company No: 14643275) ("Tyga.Agency", "we", "us", or "our") uses cookies and similar technologies on our website and software development services (collectively, the "Services").
This policy should be read alongside our Privacy Policy and Terms of Service. By using our Services, you consent to the use of cookies as described in this policy.
Legal Entity: Tyga.Cloud Ltd (Company No: 14643275), a company incorporated in England and Wales with its registered office at Ground Floor, Unit 2 Mallard Court, Mallard Way, Crewe Business Park, Crewe, Cheshire, England, CW1 6ZQ.
2. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.
Similar technologies include:
Local Storage: Data stored locally in your browser for enhanced functionality
Session Storage: Temporary data storage for the duration of your session
Web Beacons: Small transparent images used to track user behavior
Pixels: Tracking codes embedded in web pages and emails
Device Fingerprinting: Techniques to identify devices based on their characteristics
3. Types of Cookies We Use
3.1 Session Cookies
These cookies are temporary and are deleted when you close your browser. They help us maintain your session while you navigate through our website and use our software development platform services.
3.2 Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They help us remember your preferences and settings for future visits to our platform.
3.3 First-Party Cookies
These cookies are set directly by Tyga.Agency and are used to provide core functionality and improve your experience on our software development platform.
3.4 Third-Party Cookies
These cookies are set by third-party services that we use, such as analytics providers, cloud infrastructure partners, and development tool integrations.
4. Cookie Categories
4.1 Strictly Necessary Cookies
These cookies are essential for the website and services to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
Authentication and login status for client accounts
Security and fraud prevention for platform access
Load balancing and performance optimization
Session management during project collaboration
API key authentication and service access
Project management and deployment coordination
4.2 Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website and services, allowing us to improve performance and user experience. You can opt out of these cookies.
Google Analytics tracking for website usage
Performance monitoring for platform services
Error tracking and debugging for development projects
Usage statistics and insights for development tools
Client project performance and collaboration metrics
4.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. You can opt out of these cookies, but some features may not work properly.
Client portal preferences and customizations
Project documentation and collaboration settings
Software development service preferences
Integration and deployment configurations
Theme and display preferences
4.4 Marketing & Advertising Cookies
These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. You can opt out of these cookies.
Targeted advertising for software development services
Campaign tracking and lead conversion measurement
Social media integration and sharing
Retargeting and remarketing campaigns
A/B testing for marketing content
5. Specific Cookie Details
Cookie Name
Purpose
Duration
Type
tyga_agency_session
Maintains user session and authentication
Session
Strictly Necessary
tyga_agency_auth
Client account authentication
30 days
Strictly Necessary
tyga_agency_prefs
User preferences and client portal settings
1 year
Functional
_ga
Google Analytics - distinguishes users
2 years
Analytics
_gid
Google Analytics - distinguishes users
24 hours
Analytics
_fbp
Facebook Pixel - tracks conversions
3 months
Marketing
stripe_mid
Stripe payment processing and fraud prevention
1 year
Strictly Necessary
6. Third-Party Services
We use various third-party services that may set cookies on our website:
6.1 Google Services
Google Analytics: Website analytics and performance tracking
Google Ads: Advertising and lead generation services
Google Cloud Platform: Infrastructure and development services
Facebook Pixel: Social media advertising and analytics
LinkedIn Insight Tag: Professional network advertising and B2B lead generation
Twitter Analytics: Social media engagement tracking
6.3 Payment and Support Services
Stripe: Payment processing for professional services
Intercom: Client support and communication
Zendesk: Help desk and client support ticketing
6.4 Development and Project Management Tools
GitHub: Code repository and collaboration integration
Sentry: Error tracking and application monitoring
Mixpanel: Product analytics and user behavior tracking
Jira: Project management and workflow tracking
Slack: Team collaboration and client communication
7. SaaS Development Platform Cookies
Our software development services use specific cookies and local storage to provide optimal functionality:
Project Collaboration: Maintains persistent connections for team collaboration and client communication
Service Authentication: Secures platform access and service authorization
Project Management: Manages project assignments and workflow states
Development Environment: Ensures seamless integration with development tools and CI/CD pipelines
Client Portal State: Maintains client dashboard preferences and project visibility
Service Preferences: Stores development service configurations and client requirements
These cookies are essential for our software development platform functionality and cannot be disabled while using our professional services or client portal.
8. Managing Your Cookie Preferences
You have several options for managing cookies:
8.1 Cookie Consent Manager
Use our cookie preference center to customize which types of cookies you want to accept. You can access this at any time by clicking the "Cookie Settings" button below.
Cookie Preference Center
Click the button below to manage your cookie preferences and consent settings.
8.2 Browser Settings
You can also manage cookies directly through your browser's privacy and security settings:
Chrome: Settings → Privacy and Security → Cookies and other site data
Firefox: Options → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Under GDPR, we process cookies based on the following legal bases:
Legitimate Interest: For strictly necessary cookies required for service functionality
Consent: For analytics, marketing, and non-essential functional cookies
Contractual Necessity: For cookies required to provide our software development services
9.2 Your Rights Under GDPR
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you have the following rights regarding cookies:
Right to Withdraw Consent: You can withdraw your consent for non-essential cookies at any time
Right to Access: You can request information about the cookies we use (GDPR Article 15)
Right to Rectification: You can request correction of inaccurate cookie data (GDPR Article 16)
Right to Erasure: You can request deletion of your cookie data (GDPR Article 17)
Right to Object: You can object to the use of cookies for marketing purposes (GDPR Article 21)
Exercise Your GDPR Rights
EU & UK Residents: To exercise your GDPR rights regarding cookies, please contact our Data Protection Officer through our dedicated GDPR contact form. We will respond within 30 days as required by GDPR Article 12.
Other Jurisdictions: For cookie-related privacy requests under other laws (CCPA, PIPEDA, etc.), please use our general privacy contact form.
9.3 CCPA Compliance
For California residents, under the California Consumer Privacy Act (CCPA):
We do not sell personal information collected through cookies
You have the right to know what personal information is collected through cookies
You have the right to delete personal information collected through cookies
You have the right to opt-out of the sale of personal information (though we don't sell)
10. Mobile Applications and Similar Technologies
Our mobile applications and development tools use similar technologies to cookies:
Device Identifiers: Unique identifiers for mobile development and testing
App Analytics: Usage tracking and performance monitoring of developed applications
Push Notifications: Project updates, deployment notifications, and client communications
Local Data Storage: Offline functionality and project data caching
Development Integration: Third-party development tool and service integration
You can manage these settings through your device's privacy settings and our client portal preference menu.
11. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Update the "Effective Date" at the top of this policy
Notify you through our website or email
Request renewed consent where required by law
Provide clear information about the changes
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
12. Contact Us
If you have any questions about this Cookie Policy or wish to exercise your rights regarding cookies, please contact us:
Get In Touch
We're here to help with your cookie and privacy questions
Data Protection Officer
For EU/UK GDPR cookie requests and data protection inquiries